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Resource Type: How To Series

How To  Series
Management Development

How To . . . Handle Confidentiality

M6008
This manual is part of the 'How to... Series', that have been written for the times when you have to get the basics of a subject over in a short time. It can be used for a stand alone session or as a module on a longer course. This manual is written as a PowerPoint presentation (with trainer's notes written below each slide), which makes it very easy to deliver.
Exercises which cover, can you keep a secret, what do you need to know to be able to do your job, keeping confidentiality scenarios, in what circumstances would you break confidentiality and how would you do it, and thinking about storing confidential information.
This is a 2-hour session, covering:
- what confidentiality is
- the differences between confidentiality and a secret
- types of information that are confidential
- when you should break confidentiality
- storing confidential information
- Confidentiality Policies
(29 pages and 16 slides)
 

R 350

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How To  Series
How To Series
How To . . . Handle Confidentiality
How To  Series
Management Development

How To . . . Be a Skilled Interviewer

M6005
This manual is part of the 'How to...Series'. This series is ideal when you have to cover the basics of a subject in a short amount of time. They can be used as a stand alone short training intervention or as a module on a longer course. It contains step by step comprehensive trainer's notes, exercises, handouts covering, question types and their uses, the interview structure, the funnelling technique; best seating positions for an interview and active listening; and a PowerPoint presentation.
By the end of this 2-hour session, participants will:
- understand the different question types to use in interviews
- have practised how to use open questions
- understand the structure of an interview
- have discussed how to set up a room for an effective interview
- understand how to use the 'funnelling technique' in interviews
- have practised interviewing
(31 pages)
 

R 350

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How To  Series
How To Series
How To . . . Be a Skilled Interviewer
How To  Series
Start a Business / Get a Job

How to . . . Get a Job

M9001
This training manual is part of our very popular 'How To' Series, short training interventions when time is limited.
This is a 2-3 hour session, covering:
- introductions
- understanding application forms and CVs
- preparing for an interview
- practising for interviews
- action planning
 

R 280

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How To  Series
How To Series
How to . . . Get a Job