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Resource Type: Activities

Activities
Creativity

Pack 4 – Listening Skills

OP004A
A very useful exercise for any course on communication skills; it contains a set of cards each with a statement about listening, participants are required to discuss each statement and decide if they agree with it or not. The exercise stimulates meaningful discussion around listening. Comes with trainer’s notes, cards and background information on listening.

R 109

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Activities
Pack 4 – Listening Skills
Activities
Creativity

What If?… Card Exercise

M1004
A set of 40 cards to help focus creative discussion on products or services. Each card poses a question What if... that participants have to answer no matter how sensible or off-the-wall the answer is. What if... it was thinner, taller, round the other way, rolled out internationally, on the TV...
Answer these questions and come up with some amazing ideas that can move things forward.
Great to use in an Away Day, Development Day, Team Meeting or Creative Thinking Workshops.
Comes with trainer’s instructions and 40 cards - to be cut up and used over and over again.
 

R 130

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What If?… Card Exercise
Activities
Customer Service

In-Tray – Equal Opportunities

INT003A
This In-Tray exercise simulates the in-tray of a staff member who has to deal with staffing issues and enquiries. It contains 9 items. The contents of the in-tray are all related to issues of equality in the workplace; and participants have to deal with the enquiries. A great exercise to stimulate structured discussion on issues of equality in the workplace. It comes with instructions on how to run the exercise.

R 199

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Activities
In-Tray – Equal Opportunities
Activities
Management Development

In Tray – Prioritising & Delegating

INT002A
This exercise simulates a typical 'in-tray' of a manager in a voluntary organisation. Participants on a training course have to prioritise the 10 items in the tray, making decisions about what is urgent and important and what is not. It is an invaluable resource for training on course on Prioritising & Delegating, Time Management or part of a Management Development programme.
It can also be used as a selection tool.

R 199

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Activities
In Tray – Prioritising & Delegating
Activities
Management Development

Pack 1 – Roles & Responsibilities of a Management Committee

OP001A
A really useful card exercise to get participants talking and discussing about the scope and detail of their roles as Management Committee members or Trustees. This exercise consists of trainer’s instructions, a set of cards and background information on the subject area.

R 109

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Activities
Pack 1 – Roles & Responsibilities of a Management Committee
Activities
Management Development

Pack 3 – Leadership

OP003A
A card exercise to use on courses when you need participants to discuss what leadership is and what it isn't. This set of cards will stimulate a quality discussion. Consists of trainer’s notes, cards and background information on leadership.

R 109

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Activities
Pack 3 – Leadership
Activities
Management Development

Case Studies Pack 2 – Handling Performance Problems

M3005
This pack of case study exercises contains paired role plays for participants to explore how to handle a variety of performance problems. It also contains instructions on how to set up the exercises and back up handouts on how to handle performance problems within the workplace.
 

R 180

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Activities
Case Studies Pack 2 – Handling Performance Problems
Activities
Management Development

Developing a Healthy Organisation

M3006
A really useful exercise to promote discussion on the differences between a healthy and unhealthy organisation; or to provide a checklist on how healthy your organisation is; or to provide discussion on improving the way an organisation operates. Great to use on management development courses, team away days or team development days.
Contains a set of cards and answer sheets ready for you to print off.
 

R 155

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Activities
Developing a Healthy Organisation
Activities
Management Development

Managing or Leading

M3009
A really useful card exercise to help to develop a structured discussion about the differences between managing and leading a staff team / organisation. It is a useful exercise to use on Management Development or Leadership programmes.
The exercise consists of 60 cards each with statement that refers to Leading or Managing. All 60 can be used for a longer exercise and full discussion or the trainer can choose which statements they want the group to discuss, and instructions on how to use the cards.
The cards need to be printed and cut up.
 

R 140

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Activities
Managing or Leading
Activities
Management Development

Pack 2 – Implementing an Equal Opportunities Policy

OP002A
A card exercise to use on courses when you need participants to discuss the benefits of and how to develop and implement an Equal Opportunities Policy within an organisation. This pack consists of trainers notes, cards and background information.

R 109

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Pack 2 – Implementing an Equal Opportunities Policy
Activities
Meeting & Committee Skills

Who Does What? – Trustees & Staff

M5014
A card exercise to promote discussion on the division of responsibilities between staff members and trustees or management committee members.
It consists of trainer's instructions to run the exercise, 24 cards with statements relating to the responsibilities and roles of staff and trustees; and a handout about the division of responsibilities.
A great exercise to use on staff and committee planning or away-days or on training for committee members.
 

R 79

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Activities
Who Does What? – Trustees & Staff
Activities
Personal Development

21 Activities for Time Management & Delegation

TRT0001A
Are you looking for ideas & exercises for your Time Management & Delegation courses?
Do you need to cover Time Management & Delegation on your Management or Supervisors courses?
This invaluable resource gives you 21 exercises to use, all with training instructions and exercise templates to use with different groups.
Contents:
1. Icebreaker - What didn't you do?
2. Icebreaker ... Who?
3. Time Management Attitude Assessment
4. How do you use your time? 1
5. How do you use your time? 2
6. How do you manage your time?
7. 4 Quadrants - Managing my time
8. Time - Task Analysis
9. Are you well organised
10. 6 Steps to overcoming procrastination
11. Sold, Maintenance & Discretionary Time
12. Are you an a.m. or a p.m. person?
13. Your job, you & your time
14. Time Evaluation - your job
15. Time Management - An organisational prospective
16. Time Auction
17. Barriers to delegation
18. Delegation - Thinking it through
19. Exploring reasons for not delegating
20. Action plan - Improving your time management
21. Action plan for effective time management
All 21-Activities come with permission to photocopy.
(69 pages)

R 499

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Activities
21 Activities for Time Management & Delegation
Activities
Personal Development

In-Tray – Prioritising (for Companies)

INT004A
An exercise for administrative staff (particularly receptionists) to test and develop their skills in prioritising. It consists of a scenario and a series of 12 messages and emails that need to be sorted into the order in which they will be actioned, considering what is important and what is not etc. This exercise is a useful addition to time management courses or as a selection tool.
This In-Tray exercise is suitable for use in any company whether small, medium or large.

R 199

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Activities
In-Tray – Prioritising (for Companies)
Activities
Personal Development

In-Tray - Prioritising

INT001A
This In-Tray exercise is for use in your training courses with administrative and reception staff. It consists of 12 'in-tray' documents in the form of emails and telephone messages; trainers instructions on how to set up the exercise , a list of suggested 'answers' and background information on the 4 Quadrants Theory of Time Management. It can also be used as a recruitment tool.

R 199

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Activities
In-Tray - Prioritising
Activities
Personal Development

21 Activities for Developing Listening Skills

TRT0002A
21 Exercises to use on listening skills training all with permission to photocopy. Just what you are looking for to liven up your listening skills training.
 
Covers:
1. Icebreaker - Listening Situations
2. Icebreaker - Create Your Personal Shield
3. Icebreaker / Opening Exercise - Getting to Know You
4. What I Did Last Night
5. The Shop Lifter
6. Good Listeners?
7. Human Tape Recorders
8. Do I Care!
9. The Travel Agent
10. That's Fascinating
11. Are you Really Listening?
12. You Will Talk!
13. Dealing with Silences
14. Trust Walk
15. Does It Look Like This?
16. The Art of Summarising
17. Body Language
18. What is s/he Really Saying?
19. Reflecting Back
20. What Should I Say?
21. That's Not How I See It
(41 pages)

R 499

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Activities
21 Activities for Developing Listening Skills
Activities
Training Trainers

An Exercise to Develop Facilitation Skills

T0010
A useful exercise to use on Training Trainers courses. This exercise consists of background information about how to prepare for and run a facilitation exercise as part of a training course, trainers instructions detailing how to set up the exercise and 8 cards each with a subject (about training) for participants to use to plan a facilitation.

R 89

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Activities
An Exercise to Develop Facilitation Skills
Activities
Training Trainers

How to Handle Difficult Participants

T0007
This exercise is for use when covering the subject of handling difficult participants or the difficult behaviour of participants on training courses. It is for particular use to promote discussion on courses aimed at training trainers. The pack contains 3 sets of the exercise cards to be used to stimulate structured discussion on how to deal with any ''difficult'' participants they may encounter when running training courses.
Contains: A card exercise, handouts to be copied for each participant and instructions on how to use the exercise.
 

R 155

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Activities
How to Handle Difficult Participants
Activities
Training Trainers

Icebreakers Pack 1

T0008
10 different icebreakers for a variety of different training situations; each printed on a separate page for ease of use. Also contains information on why to use icebreakers and what to take into account when choosing one to start your training session.
 

R 49

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Activities
Icebreakers Pack 1
Activities
Training Trainers

Icebreakers Pack 2

T0009
The second in the icebreaker series. This pack contains unusual, but very workable icebreakers for use in a variety of training situations. Also contains information on why to use icebreakers and what to consider when choosing one.
 

R 52

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Activities
Icebreakers Pack 2
Activities
Training Trainers

Eight Training Exercises for Away Days

TRT0003A
Finding ways to get staff teams to think their way through an Away Day, on how an organisation should develop or how people should work together can be difficult. The 8 exercises in this pack have all been developed and tried and tested on many different Away Days. Each exercise can be adapted to the content / subject on which you are working, to put together a dynamic and useful day for any group.

R 99

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Eight Training Exercises for Away Days