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Resource Category: Management Development

How To … Series
Management Development

How To . . . Handle Confidentiality

M6008
This manual is part of the 'How to... Series', that have been written for the times when you have to get the basics of a subject over in a short time. It can be used for a stand alone session or as a module on a longer course. This manual is written as a PowerPoint presentation (with trainer's notes written below each slide), which makes it very easy to deliver.
Exercises which cover, can you keep a secret, what do you need to know to be able to do your job, keeping confidentiality scenarios, in what circumstances would you break confidentiality and how would you do it, and thinking about storing confidential information.
This is a 2-hour session, covering:
- what confidentiality is
- the differences between confidentiality and a secret
- types of information that are confidential
- when you should break confidentiality
- storing confidential information
- Confidentiality Policies
(29 pages and 16 slides)
 

R 350

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How To … Series
How To … Series
How To . . . Handle Confidentiality
How To … Series
Management Development

How To . . . Be a Skilled Interviewer

M6005
This manual is part of the 'How to...Series'. This series is ideal when you have to cover the basics of a subject in a short amount of time. They can be used as a stand alone short training intervention or as a module on a longer course. It contains step by step comprehensive trainer's notes, exercises, handouts covering, question types and their uses, the interview structure, the funnelling technique; best seating positions for an interview and active listening; and a PowerPoint presentation.
By the end of this 2-hour session, participants will:
- understand the different question types to use in interviews
- have practised how to use open questions
- understand the structure of an interview
- have discussed how to set up a room for an effective interview
- understand how to use the 'funnelling technique' in interviews
- have practised interviewing
(31 pages)
 

R 350

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How To … Series
How To … Series
How To . . . Be a Skilled Interviewer
Activities
Management Development

Managing or Leading

M3009
A really useful card exercise to help to develop a structured discussion about the differences between managing and leading a staff team / organisation. It is a useful exercise to use on Management Development or Leadership programmes.
The exercise consists of 60 cards each with statement that refers to Leading or Managing. All 60 can be used for a longer exercise and full discussion or the trainer can choose which statements they want the group to discuss, and instructions on how to use the cards.
The cards need to be printed and cut up.
 

R 140

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Activities
Activities
Managing or Leading
Activities
Management Development

Developing a Healthy Organisation

M3006
A really useful exercise to promote discussion on the differences between a healthy and unhealthy organisation; or to provide a checklist on how healthy your organisation is; or to provide discussion on improving the way an organisation operates. Great to use on management development courses, team away days or team development days.
Contains a set of cards and answer sheets ready for you to print off.
 

R 155

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Activities
Activities
Developing a Healthy Organisation
Activities
Management Development

Case Studies Pack 2 – Handling Performance Problems

M3005
This pack of case study exercises contains paired role plays for participants to explore how to handle a variety of performance problems. It also contains instructions on how to set up the exercises and back up handouts on how to handle performance problems within the workplace.
 

R 180

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Activities
Activities
Case Studies Pack 2 – Handling Performance Problems
Training Manual
Management Development

Developing Mentoring in Organisations

M3003
A manual to run a full day course around developing mentoring systems in organisations. It contains comprehensive trainer's notes, exercises, handouts and a PowerPoint presentation CD.
Covering:
-Defining Mentoring
- The benefits of mentoring to the organisation and to the individual
-The skills required by mentors
-Case study exercises
-Developing a mentoring system in your organisation
Handouts:
-Skills and qualities of a mentor
- Active listening
-Question types and their uses
- The role of the mentor
- Steps to develop an effective mentoring system
24 pages
 

R 450

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Training Manual
Training Manual
Developing Mentoring in Organisations
PowerPoint Presentation
Management Development

Supervision & Coaching

9016
A PowerPoint presentation to deliver a session on supervision & coaching - that is supervision using a coaching style of management. This PowerPoint can be adapted for your own delivery. It covers:
- defining support, supervision & coaching
- functions of supervision
- coaching focus in supervision
- coaching continuum
- capability of staff member
- Herzberg’s' Motivation Theory
- how we learn
- Kolb's experiential learning cycle
- performance improvement cycle
- goal setting in coaching
- skills required for coaching
- opened ended & helpful questions
- active listening
- feedback & EEC rule
26 slides copyright free so you can add your own logo.
 

R 70

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PowerPoint Presentation
PowerPoint Presentation
Supervision & Coaching
PowerPoint Presentation
Management Development

Setting Up & Running a Focus Group

9011
A useful training resource to train anyone who has to use Focus Groups as a way of collecting data.
A PowerPoint presentation covering:
- definition of a Focus Group
- when to use Focus Groups
- advantages & limitations
- 9 steps to running a Focus Group
- selecting participants
- preparing a topics guide
- preparing questions
17 slides copyright free so you can add your own logo.

R 70

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PowerPoint Presentation
PowerPoint Presentation
Setting Up & Running a Focus Group
PowerPoint Presentation
Management Development

Developing Leadership

9009
A PowerPoint presentation with presenters notes covering:
- what is leadership?
- the differences between managing and leading
- what makes a leader?
- leadership qualities
- leaders make things happen
- leadership styles
- team, task and individual
- checklists for team, task and individuals
- power and influence
- different types of power
- leadership and motivation
- Herzberg Motivation theory  
(25 slides)
A great resource to use to present a session on leadership or to use as a base for a 1-day programme. It has comprehensive presenter’s notes on each slide, explaining the concepts being covered. Copyright free so you can add your own logo.

R 155

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PowerPoint Presentation
PowerPoint Presentation
Developing Leadership
PowerPoint Presentation
Management Development

Business/Strategic Planning

9007
'Planning is bringing the future into the present so that you can do something about it now '- Alan Lakein
This PowerPoint presentation covers just that.
Covers:
- difference between strategic and business planning
- definition of a strategic plan
- key language and concepts
- vision and mission statements
- a famous mission statement
- developing SMART objectives
- SWOT and PESTEL
- strategic options
- costing the plan
- what you need to carry out the plan
- monitoring and evaluation
- inputs, outputs, outcomes, impact
- evaluating your plan  
(32 slides)
This PowerPoint will be sent straight to your inbox and comes copyright free so you can add your own logo.

R 70

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PowerPoint Presentation
PowerPoint Presentation
Business/Strategic Planning
Activities
Management Development

Pack 3 – Leadership

OP003A
A card exercise to use on courses when you need participants to discuss what leadership is and what it isn't. This set of cards will stimulate a quality discussion. Consists of trainer’s notes, cards and background information on leadership.

R 109

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Activities
Activities
Pack 3 – Leadership
Activities
Management Development

Pack 2 – Implementing an Equal Opportunities Policy

OP002A
A card exercise to use on courses when you need participants to discuss the benefits of and how to develop and implement an Equal Opportunities Policy within an organisation. This pack consists of trainers notes, cards and background information.

R 109

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Activities
Activities
Pack 2 – Implementing an Equal Opportunities Policy
Activities
Management Development

Pack 1 – Roles & Responsibilities of a Management Committee

OP001A
A really useful card exercise to get participants talking and discussing about the scope and detail of their roles as Management Committee members or Trustees. This exercise consists of trainer’s instructions, a set of cards and background information on the subject area.

R 109

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Activities
Activities
Pack 1 – Roles & Responsibilities of a Management Committee
Activities
Management Development

In Tray – Prioritising & Delegating

INT002A
This exercise simulates a typical 'in-tray' of a manager in a voluntary organisation. Participants on a training course have to prioritise the 10 items in the tray, making decisions about what is urgent and important and what is not. It is an invaluable resource for training on course on Prioritising & Delegating, Time Management or part of a Management Development programme.
It can also be used as a selection tool.

R 199

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Activities
Activities
In Tray – Prioritising & Delegating